Privacy Policy

Last updated: July 12, 2026

Milten is a cloud SaaS platform for website audits, performance monitoring, code quality checks, accessibility checks, and technical SEO analysis. This Privacy Policy explains what personal data we collect, why we use it, who may receive it, how long we keep it, and how you can exercise your privacy rights.

This Policy applies to the website available at https://milten.io, the audit tools, accounts, reports, API access, monitoring features, and support channels provided through Milten.

Who We Are

The Milten data operator and service provider is Pavel Andreevich Vorobiev, Tax ID 616306576204, Self-employed (professional income tax), Moscow.

Privacy requests can be sent to support@milten.io or through the contact page.

Personal Data We Collect

Account, Authentication, and Contact Data

When you create an account or contact us, we process your name, email address, support messages and account settings.

If you sign in with Google, GitHub, Yandex, or VK, we may receive the account identifier, email address, display name, avatar, and authentication metadata that the provider makes available for sign-in. We do not receive your password from those providers.

Audit, Monitoring, and Product Data

Milten processes submitted URLs, scan configuration, audit results, technical metrics, report history, project settings, monitoring rules, token usage and related diagnostics.

Website URLs and pages you submit may contain personal data if you put names, emails, tokens, session identifiers, or other personal information in the URL, query string, page content, or scan configuration. Please do not submit secrets or unnecessary personal data to Milten.

Usage, Device, and Security Data

We collect usage data when you use Milten, including IP address, browser type, device type, operating system, pages viewed, feature usage, timestamps, log events, error reports, performance diagnostics, approximate location derived from IP address, and security signals needed to detect abuse.

Cookies and Similar Technologies

We use cookies and similar technologies to keep the service secure, remember your session and preferences, store cookie consent, understand product usage, and improve performance. These may include:

• Essential cookies:required for sign-in, security, routing, and service operation.
• Preference cookies:used for locale, interface choices, and consent state.
• Analytics and performance cookies:used to understand how the website and tools are used, where permitted by law or your consent settings.

You can control cookies in your browser. Some essential features may not work if essential cookies are disabled.

How We Use Personal Data

We use personal data for the following purposes:

• provide scans, reports, monitoring, alerts, dashboards, exports, and API access;
• create and secure user accounts, authenticate users, and prevent abuse;
• respond to support requests, service messages, and privacy requests;
• debug errors, monitor service reliability, improve product quality, and develop features;
• send operational notices and, where permitted, product updates or marketing messages;
• comply with legal obligations, enforce agreements, and protect Milten, users, and others.

Legal Bases

Where laws such as the GDPR require a legal basis, we rely on one or more of the following bases:

• Contract:to provide the service, accounts, scans, reports, monitoring, API access, billing, and support you request.
• Legitimate interests: to secure the service, prevent abuse, improve reliability, understand product usage, and communicate about the service, provided those interests are not overridden by your rights.
• Consent:for optional cookies, marketing messages, or other processing where consent is required.
• Legal obligation:to keep required records, respond to lawful requests, and comply with applicable laws.

How We Share Personal Data

We do not sell personal data. We share personal data only when needed for the purposes described in this Policy:

• Infrastructure and hosting providersthat run the website, application, databases, queues, storage, and monitoring systems.
• Authentication providerssuch as Google, GitHub, Yandex, and VK when you choose to sign in through them.
• Analytics, error monitoring, email, notification, and support providers that help us operate and improve Milten.
• Professional advisers, authorities, or counterpartieswhen required by law, legal process, audits, security investigations, or corporate transactions.

Service providers may process personal data only for the purposes we authorize and must protect it under contractual and technical safeguards.

Retention

We keep personal data only for as long as needed for the purposes described in this Policy, unless a longer period is required by law. Our usual retention approach is:

• Account data: while the account is active and for a reasonable period after closure for recovery, disputes, security and legal obligations.
• Scan history, monitoring data, and reports:while you keep the project, report, or workspace, or until you delete it, subject to plan limits and backup retention.
• Security, diagnostic, and server logs:for the period needed to investigate abuse, reliability issues, and security events.
• Support and privacy requests:for as long as needed to respond, keep an audit trail, and defend legal claims.

Backups and logs may retain limited copies for a short additional period before automatic rotation or deletion.

Your Rights and Choices

Depending on your location and the processing involved, you may have the right to:

• Access, correct, export, or delete your personal data.
• Object to or restrict certain processing.
• Withdraw consent where processing is based on consent.
• Ask for information about recipients, retention, and international transfers.
• Close your account or delete projects and reports where the product allows it.
• Complain to a competent data protection authority.

To exercise these rights, contact us at support@milten.io. We may need to verify your identity and may retain data when required by law, security, billing, dispute resolution, or legitimate operational needs.

International Transfers

Milten may process and store personal data in Russia and other countries where we or our service providers operate. Data protection laws in those countries may differ from the laws in your location.

When personal data is transferred internationally, we use appropriate safeguards such as contracts with service providers, access controls, encryption in transit, and transfer mechanisms required by applicable law. For Russian personal data, we handle cross-border transfers only when the required notices, legal grounds, and safeguards are in place. For EEA, UK, or Swiss personal data, we use applicable adequacy decisions, standard contractual clauses, or other recognized transfer safeguards where required.

Security

We use administrative, technical, and organizational measures designed to protect personal data. These measures include access controls, least-privilege permissions, encrypted transport, monitoring, logging, backup controls, and incident response processes.

No online service is completely secure. If you believe your account or data has been affected by a security issue, contact us immediately.

Children

Milten is intended for professional and business use. We do not knowingly collect personal data from children under 16. If you believe a child has provided personal data to Milten, contact us and we will take appropriate steps to delete it.

Third-Party Links and Services

Milten reports may link to websites you submit for scans, third-party documentation, authentication providers, payment providers, or external tools. Those services have their own privacy practices. Please review their policies before providing personal data to them.

Changes to This Policy

We may update this Policy when the service, legal requirements, or our processing practices change. The updated version will be posted on this page with a new "Last updated" date. For material changes, we may provide additional notice through the service or by email.

Contact Us

If you have questions or privacy requests, you can contact us:

• By email: support@milten.io

• By visiting this page on our website: https://milten.io/contact